Nancy Webster
Customer Service/Data Entry Officer
Skills
Professional approach
Ability to work and contribute to a positive team environment
Capability to communicate ideas and suggestions to management
Positive attitude when dealing with others
High level of Attention to Detail
Accuracy in data entry
Advanced Computer skills
Exceptional Customer Service skills
I am a motivated and positive individual who can liaise effectively with customers and internal stakeholders knowing that key to business success is excellence in customer and client service.
Education
Customer Service Excellence Course
The University of Sydney2017
Experience
Customer Service/Data Entry Officer
Invest in Queensland2017 to Present
Role:
- Answering customer service phone calls
- Update and maintain information on computer systems and archives
- Order Entry of daily email/fax orders
- Filing of orders/picking slips and con notes on a daily basis
- Photocopying of documents upon request
- Acknowledge and resolve customer complaints
- Marking off, of daily packing slip sheets for invoicing
- Maintain good relationships with customers
